Essential Website Pages: 11 Must-Have Options for Every Business

In today’s digital age, your website is often the first impression potential customers have of your business. But what makes a website effective? One of the biggest questions business owners face is, “What pages should my website include?” The answer can vary based on your business type, but some essential pages are universally beneficial. Here’s a guide to help you decide which pages to create a user-friendly, SEO-optimized, and conversion-driven website.

two women talking while looking at laptop computer by KOBU Agency

What Pages Should a Website Have?

1. Home Page – The Digital Front Door

Your home page is the first point of contact for most visitors. It needs to be welcoming, informative, and engaging.

The main purpose of the home page is to introduce your brand, show visitors what you do, and guide them to the next step. A well-designed home page should answer a few key questions:

  • Who are you?
  • What do you offer?
  • Why should visitors choose you over competitors?

Including clear calls-to-action (CTAs) like “Get a Quote” or “Shop Now” helps visitors take immediate action. Think of it as the digital equivalent of a firm handshake, guiding users toward your business’s core offerings.

2. About Us Page – Building Trust

Today’s customers are not just buying products or services; they’re buying into brands they trust. That’s why an About Us page is critical.

Use this page to tell your story—how you started, what you believe in, and how you can help customers. Tell visitors about your team, your history, and the passion driving your business. This section helps humanize your brand, allowing visitors to form a deeper connection with you.

Pro tip: Add photos or short bios of your team members. A friendly face can strengthen your audience’s personal bond.

3. Products or Services Page – Showcasing What You Offer

This is where the magic happens. The Products or Services page is the heart of your website, where visitors can explore exactly what you provide.

Be clear and detailed in your descriptions. Don’t just tell customers what you do—show them how you solve their problems or meet their needs. You can also include pricing if appropriate or use CTAs like “Learn More” or “Contact Us for Pricing” to encourage further engagement.

Depending on your business, you might need multiple sub-pages for individual products or services, especially if your offerings are diverse.

4. Contact Us Page – Keeping Communication Simple

It’s essential to make it easy for visitors to contact you. A well-constructed Contact Us page gives potential customers multiple ways to reach out.

Include:

  • A contact form for quick messages
  • Your business’s physical address (if relevant)
  • A phone number and email
  • Links to social media accounts

Embedding a Google Map can also help if customers need to find your physical location. It’s all about making the process of reaching out as frictionless as possible.

MacBook Pro showing vegetable dish by Igor Miske

5. Blog Page – Boosting SEO and Building Authority

Having a blog on your website is one of the most effective ways to boost SEO and drive traffic. But more than that, it positions you as an expert in your field.

A well-maintained blog can answer common customer questions, offer tips, or explain industry trends. This keeps your audience engaged while also increasing your website’s ranking on search engines. Consider relevant topics to your customers and use keywords strategically to attract organic traffic.

6. FAQ Page – Addressing Common Questions

An FAQ (Frequently Asked Questions) page is a powerful tool to save time for both you and your customers. By addressing common concerns or questions upfront, you reduce the number of inquiries and help potential customers make informed decisions.

Structure the FAQ in a way that’s easy to navigate, grouping similar questions together. Clear, concise answers show customers you’re knowledgeable and prepared, further building trust.

7. Testimonials or Reviews Page – Social Proof Matters

When potential customers see real reviews from satisfied clients, it creates social proof and builds credibility. A Testimonials or Reviews page can serve as a repository of positive feedback from customers who’ve experienced your products or services.

This page can also serve as a sales tool. Use quotes from real clients to highlight your business’s strengths. Consider adding video testimonials or case studies for a more dynamic, convincing approach.

8. Portfolio or Case Studies Page – Showcasing Your Work

A Portfolio or Case Studies page can be a crucial part of your website for businesses in creative, technical, or service industries. This page showcases the quality of your work through examples, helping potential customers visualize the results they could expect.

Whether you’re a freelance web developer, a designer, or a web design company in Vancouver, showcasing past projects gives credibility to your skills and experience. Each portfolio entry or case study should include clear images, descriptions, and the results or value you delivered.

9. Privacy Policy Page – Legal and Ethical Necessity

A Privacy Policy page is essential for any business that collects personal data through contact forms, newsletters, or e-commerce transactions. It’s a legal requirement in many jurisdictions, and it helps build trust by assuring customers that their data is protected.

Make sure this page is easy to understand and transparent. You don’t need to get too technical, but explaining how you collect, store, and use customer information is important.

10. Terms and Conditions Page – Setting Boundaries

While it may not be the most glamorous part of your website, a Terms and Conditions page is an important document that outlines the legal relationship between your business and your customers.

This page should explain the rules for using your site, including copyright policies, payment terms, and limitations of liability. Having clear terms protects your business and ensures transparency with your customers.

11. Careers Page – Attracting Talent

If your business is growing, you might want to consider a Careers page. This is where potential candidates can find job opportunities, apply for open positions, and learn about your company’s culture.

Make this page welcoming and informative. Highlight the perks of working for your company, the values you uphold, and the kind of people you’re looking to hire. Adding current job openings and application instructions will streamline your hiring process.

Conclusion: Does Your Website Have the Right Pages?

Now that you’ve seen the essential pages every business website should have, how does your site measure up? Each of these pages plays a specific role in converting visitors into customers. 

Each page has its purpose, from the welcoming Home page to the informative Blog and FAQ sections. Missing one could mean losing out on potential opportunities.

If you’re just starting to build your site or looking to optimize it, these 11 pages provide a robust framework. So, is your website set up for success? If not, it’s time to make changes and ensure your online presence is as powerful as your business!

Leave a Comment